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Troubleshooting: VIC: NAT00010 - Training Organisation - Validation Errors

The NAT00010 file contains details about your training organisation, and the AVETMISS software you are using. Almost all of these errors can be fixed by confirming the details in the Organisation Wizard (found in Manage > Configuration) match the details recorded on www.training.gov.au.

Error Code and Description

Suggested Resolution

10002: The Training Organisation Identifier does not exist on the national list of Registered Training Organisations.

Check the Organisation Wizard (Manage > Configuration), and confirm the ‘Code’ next to Victoria matches your Training Organisation ID, as per www.training.gov.au.

10003: The Training Organisation Identifier must match the Training Organisation Identifier (TOID) associated with the user's login details.

If you are using MultiRTO or using VETtrak for multiple training organisations, make sure you are logged into SVTS with the correct organisation, and are uploading the correct files.

10006: The E-mail address must not contain any spaces and must contain the '@' symbol, which cannot be the first or last character.

Check the Organisation Wizard (Manage > Configuration), and confirm the Email Address is valid.

10011: The Address First Line must not be blank.

Check the Organisation Wizard (Manage > Configuration), and confirm the Address field is filled out.

10012: Address Location - Suburb, Locality or Town must not be blank. 

Check the Organisation Wizard (Manage > Configuration), and confirm the Suburb/City/Town is filled out.

10013: The Contact Name must not be blank.

Check the Organisation Wizard (Manage > Configuration), and confirm the Contact Person

10016: The Telephone Number must not be blank.

Check the Organisation Wizard (Manage > Configuration), and confirm the Phone Number is filled out.

10020: The Registered Training Organisation must match the Legal name.

Check the Organisation Wizard (Manage > Configuration), and confirm the Legal Name matches the details stored on www.training.gov.au.

103705: Postcode must be a valid Australia Post postcode

Check the Organisation Wizard (Manage > Configuration), and confirm the Postcode matches a postcode on auspost.com.au/postcode.

104652: The Address Location - Suburb, Locality or Town must be a valid location on Australia Post records for the reported Postcode

Check the Organisation Wizard Manage > Configuration), and confirm the Suburb/City/Town matches a suburb on auspost.com.au/postcode.
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    Tags:
  • SVTS
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