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Troubleshooting: Invalid programme/occurrence error notification

A user may receive and Invalid programme/occurrence error on screen when trying to access VETenrol via a link that contains a progID or occuID. Invalid programmes and occurrences can only be resolved by the RTO.

The ProgID and OccuID correspond to the identification numbers found in VETtrak. This error can be generated due to any of the following:

  • The progID/OccuID of a enrolment link on your organisation’s website has been incorrectly entered.
  • The progID refers to a programme without any published occurrences.
  • There are no more vacancies for the occurrence, but a enrolment link is still accessible from your organisation’s website, or the user received the link via email.
  • The occurrence has expired, but a link containing the OccuID is still available from your organisation’s website or was sent to the user via email.
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  • VETenrol
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