VETtrak offers a report writing service where you can have a VETtrak Custom Report created to query particular data in your VETtrak database and display it in a format of your choice.
How to Request a Custom Report
To submit a custom report request you will need to fill out the Custom Report Requests Form within the Support Centre. You will need to provide a template displaying how the final output of your report should look along with a description of the reports functionality. A VETtrak Support Staff member will then work to have the report created in collaboration with you.
Custom Report Credits
VETtrak customers receive an annual allotment of custom report credits, the number of credits included each year will depend on the VETtrak licence type.
Note: The annual allotment is per customer not per number of VETtrak licences.
|Licence Type||Annual Allotment||Additional Reports|
|Professional||6||$100 per report (ex GST)|
The annual allotment of credits are valid for 12 months. On renewal of your VETtrak subscription any unused credits will be expired and a new allotment will be allocated to your account.
Additional report credits can be purchased from the Custom Report Credits page within the Support Centre using your credit or debit card with the report credit being immediately available for use. Purchased report credits cost $100 (ex GST) per credit and do not expire.
Custom Report Credit Usage
The Custom Report Requests Form within the Support Centre asks questions about your report request to determine whether the request will cost a report credit. The table below shows the possible credit costs depending on your Request Type and Category.
|Report Request Type||Credit Cost|
|Change to Existing Report||Yes|
Alternative Report Options
VETtrak Standard Reports
Standard Reports found under Report - Standard Reports provide a wide range of reports that enable you to view your VETtrak data in a print friendly or excel export friendly format.
The Data Insights Manager found under Report - Data Insights gives you the ability to create your own custom queries on your VETtrak data. This feature also allows you to export the data and run bulk actions.
The Self-Service Reports Manager found under Report - Self-Service Reports gives you the ability to create your own award reports including certificate and statement of attainment templates.